9/24/2023 0 Comments Uniqlo returns![]() ![]() Products may be exchanged/refunded provided that the products are in new and original condition with the original price tag attached.Ĩ. Product may be exchanged/refunded if there is a manufacturing fault.ħ. Products purchased through bulk order are not eligible for Return and exchange.Ħ. ![]() Product purchased with a discount may be exchanged/refunded based on the discounted amount. There is no online processing for exchange of products.ĥ. Item exchange can be processed in any of our Philippine Uniqlo stores. For exchange of items bought in the official Uniqlo online store, please bring the product/s along with the original official receipt, original packing list and return form at any Uniqlo Philippines store. Refund for items bought in the official Uniqlo online store and through ‘Click and Collect’ would need to be processed online. Please see here for the online process. Customers will be refunded based on their original mode of payment except for cash on delivery (COD) payments, customers can be refunded through bank transfer, e-wallet transfer or cash remittance center pick up. COD payment refund will be processed online. Please see here for the COD online refund process.Ĥ. Refund can only be processed in the same store where the item/s were bought, including orders or purchases settled using Pay In Store method. The coupon will be revived only if the item to be refunded is damaged, defective or faulty.ģ. ![]() However, if the price of the item to be refunded is less or equal to the coupon price, the amount to be refunded will be the price of the item indicated on the receipt. The amount to be refunded will be the price of the item less the coupon price. Product purchased with a coupon may be exchanged/refunded. For items bought through the official Uniqlo online store, the return form is needed in addition to the official receipt.Ģ. Original receipt of purchase is needed for product exchange/refund within 30 days after purchase date or shipment date provided the product is bought within official Philippine Uniqlo stores. You are always able to monitor the status of your order in the Klarna app. With a full return, Klarna shall refund any payments collected and cancel any future scheduled payments. Once we have received the return (partial or full) and you have received their confirmation of this, an updated statement with an adjusted payment schedule will be sent to you by Klarna if you’ve made a partial return. Returned or canceled orders should first be registered with UNIQLO. If you have paid for your order with a card, the refund will be made to the same card. Log into your Klarna account, select “Report a Return”, and they’ll pause your statement.Īs soon as UNIQLO has processed your return, Klarna will send an adjusted invoice. Make sure to take note of the return tracking number. Simply follow UNIQLO’s return instructions and make sure items are within UNIQLOs return policy. If you need to return part or all of your order, Klarna will issue you with a new statement. * Once an item has been exchanged at the online/store, it cannot be returned to the warehouse.įOR ONLINE ORDERS PURCHASED via KLARNA SEE BELOW: ![]() * Any items that do not meet our guidelines for a return, or are returned without a return slip, will be sent back to the customer. We will send you an email once we have completed the refund process. * Please allow up to 14 business days from when we receive the items in our warehouse for your account to be refunded. Refunds will be issued back to the original form of payment.Please be sure to include your return form in your return package.Items marked Final Sale may not be returned or exchanged.Innerwear cannot be exchanged or returned due to our strict hygiene policy.Packaged items may be returned even after the package has been opened however, tags must still be attached to the item. Merchandise will only be accepted in its original condition (new, unused, and unwashed) with tags attached.Merchandise purchased on must be returned within 30 days of the order date found on the invoice.Return & refund to physical stores will NOT be accepted. U.S ONLINE ORDER RETURN POLICY FOR ONLINE ORDERS PURCHASED via as PAYMENT METHOD Product(s) can be returned ONLY to our warehouse. _ FOR INSTRUCTIONS ON HOW TO PROCESS A RETURN for ONLINE ORDERS please click here. An email will be sent to you once the refund process of your unwanted item has been completed. ![]()
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